For the experienced and passionate dental professional who has been searching for a place where their contributions are genuinely valued and respected, this is the opportunity to become a Lead Dental Receptionist. This team is looking for a fantastic individual to join their team, offering a pathway to professional development and a stable, positive environment where they can be the reliable, welcoming leader of the front office, supporting patients and clinicians with both organisational skill and genuine warmth, and being fully supported in return.
As the Lead Front Office Co-ordinator, you will be crucial to the smooth daily operation of this busy preventive dental practice. Your time will be spent coordinating a full and fulfilling practice schedule and enriching the lives of both patients and colleagues. Your main tasks will include:
- Leading the front office team with a steady, confident, and welcoming approach.
- Managing the appointment book expertly, processing payments, and following established systems for cancellations, inquiries, and emergencies.
- Handling essential administrative duties like producing monthly reports, managing supplies, and general correspondence.
- Ensuring accuracy in managing patient treatment plans, bookings, and financial processes.
- Daily use and management of EXACT software is a key part of this role.
The team is seeking a mature, stable, and emotionally intelligent individual who genuinely enjoys their work, is a dedicated team player, and is committed to both personal and professional development. They desire a wholesome and well-rounded professional who:
- Consistently demonstrates emotional intelligence and stability, maintaining a positive and focused presence that contributes to the team’s supportive professional atmosphere.
- Is warm, competent, and welcoming, providing a reassuring presence for all.
- Understands the business aspect of running a busy practice, recognising the importance of a full schedule and maintaining patient relationships.
- Is proactive and has a growth mindset, looking for opportunities to improve office systems for the benefit of the patients, the team, and the business.
- Shows genuine empathy to every patient while communicating clearly and confidently with their loyal patient base.
This practice is deeply committed to supporting its team members. You will benefit from:
- Significant opportunities for development, including training and coaching through Prime Practice and ongoing professional development initiatives.
- A strong, supportive team culture with regular communication, including daily huddles and frequent team meetings.
- Access to external support, including an Employee Assistance Program (EAP) and external coaching resources.
- A healthy work environment with consistent hours: full-time (5 days, Monday–Friday), with 8:00/8:30 AM starts and finishing by 5:30 PM.
- A provided professional uniform and additional perks like team lunches and social events.
If you are ready to bring your mature, supportive talent to a practice that truly values its team and keeps patient care at the centre of everything they do, we would be eager to hear from you. This team is genuinely looking forward to finding the right person and warmly welcoming them into their growing professional family. Apply here with a cover letter sharing why this role would be a good fit for you. For a confidential discussion to share your needs and explore further, call Lyn 0417874996 or email jobs@lyncdental.com.au
