This is a practice where everyone believes in team lifting—they support one another, invest in growth, and work together to ensure an excellent experience for everyone. If you are someone who thrives in a supportive, kind environment and enjoys seeing the positive results of your work every day, this could be the right place for you.
- Leading the front office with a steady, confident, and welcoming approach.
- Managing the appointment book expertly, processing payments, and following established systems for cancellations, inquiries, and emergencies.
- Handling essential administrative duties like producing monthly reports, managing supplies, and general correspondence.
- Ensuring accuracy in managing patient treatment plans, bookings, and financial processes.
- Daily use and management of EXACT software is a key part of this role .
- Consistently demonstrates emotional intelligence and stability, maintaining a positive and focused presence that contributes to the team’s supportive professional atmosphere.
- Is warm, competent, and welcoming, providing a reassuring presence for all.
- Understands the business aspect of running a busy practice, recognising the importance of a full schedule and maintaining patient relationships.
- Is proactive and has a growth mindset, looking for opportunities to improve office systems for the benefit of the patients, the team, and the business.
- Shows genuine empathy to every patient while communicating clearly and confidently with their loyal patient base.
- Significant opportunities for development, including training and coaching through Prime Practice and ongoing professional development initiatives.
- A strong, supportive team culture with regular communication, including daily huddles and frequent team meetings.
- Access to external support, including an Employee Assistance Program (EAP) and external coaching resources.
- A healthy work environment with consistent hours: full-time (5 days, Monday–Friday), with 8:00/8:30 AM starts and finishing by 5:30 PM.
- A provided professional uniform and additional perks like team lunches and social events.
We look forward to hearing from you.
If you feel ready to bring your mature, supportive talent to a practice that truly values its team and keeps patient care at the centre of everything they do, they would be thrilled to hear from you. This team is genuinely looking forward to finding the right person and warmly welcoming them into their professional family.
For a confidential discussion about this position, please call Lyn on 0417 874996
. Alternatively, if you are ready to apply,
please provide a cover letter explaining why you believe this role is a good fit for you, along with your resume.
